Can email and WhatsApp messages support a recovery claim in Utilities?

Answer

Yes. Emails and WhatsApp messages can be relevant electronic evidence when they help show the transaction, acknowledgment, payment promise, dispute or outstanding amount. They should be preserved with the rest of the Utilities transaction records.

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General information only: These Q&As are educational and are not a substitute for advice on a specific matter. Applicable law, thresholds, limitation and procedure should be verified for the relevant facts and date.

Can email and WhatsApp messages support a recovery claim in Utilities? | Debt Recover Services