How It Works

From Unpaid Invoice to Recovered Payment — In 5 Simple Steps

You don't need to understand recovery law to get your money back. You just need to know what happens once you hand the matter to us.

The principle

You focus on your business. We focus on the recovery process.

One intake. One structured strategy. One clear view of what happens next.

01
Step 1

Tell Us About Your Case

Share the basic details — who owes you, how much, since when, and any documents you have: invoices, agreements, cheques, WhatsApp or email chats, and part-payment records. No paperwork is too messy — we help you organise it.

Takes about 10 minutes. No cost, no obligation.
02
Step 2

We Assess & Plan the Right Approach

Our team reviews your case and decides the most effective way forward — whether it calls for a firm recovery communication, negotiation, a legal notice, or a matter that may need to go before a court, tribunal, arbitral forum, or the MSME Facilitation Council where applicable.

Every case is different — so is every strategy.
03
Step 3

We Reach Out to the Debtor

We initiate structured, professional communication — often followed by a formal legal notice where appropriate if informal reminders have already failed. The objective is to make the matter clear, documented and difficult to ignore.

A professional recovery approach can change the seriousness with which a debtor treats the matter.
04
Step 4

Negotiation or Legal Action

If the debtor is willing to settle, we help negotiate a realistic repayment plan or settlement. If the debtor continues to avoid payment, we help move toward an appropriate lawful remedy — which may include cheque-bounce proceedings, a summary or civil recovery suit, MSME Council proceedings, arbitration, or another route suited to the facts.

We escalate when it's necessary — not by default.
05
Step 5

We Stay With You Till It's Resolved

Recovery isn't a one-time email. We track the matter, follow up consistently, keep you updated at each stage, and stay on it until payment is recovered or the matter reaches its logical resolution.

You focus on your business. We focus on your money.
How Long Does It Take?

Real timelines, not generic promises.

Recovery timelines vary depending on the debtor's response, the value involved, the documents available, and whether the matter needs to go to court, tribunal or arbitration. Many matters can resolve at the communication or negotiation stage; others take longer if formal proceedings become necessary.

Once we assess the specific case, we can map a more realistic route and timeline instead of giving a one-size-fits-all estimate.

What You Need to Get Started

Just the basics.

Invoice(s), agreement or purchase order
Proof of delivery or service, where applicable
Communication history with the debtor
Any cheque issued and dishonoured, where applicable
Details of the amount outstanding and since when

Don't have everything ready? That's fine — we can guide you on what is essential and what may be gathered later.

Ready?

Stop chasing and start recovering.

Share your outstanding-payment matter and get a no-obligation case assessment.

Submit Your Case →

Start with clarity

Have an overdue B2B invoice?

Send us the details — invoices, purchase orders, and payment history — for a free, no-obligation case assessment.

Start free assessment